1.1 Introduction

At ProSkins (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access or use the ProSkins website, platform, and associated services (collectively, the “Services”). By using our Services, you consent to the collection and processing of your personal information as described in this Privacy Policy. If you do not agree with this policy, please discontinue the use of ProSkins.

2. Information We Collect

When you interact with our Services, we may collect various types of information:

2.1 Information You Provide to Us

We collect the following types of information directly from you:

Registration Information: When you create an account, you provide information such as your username, email address, and Steam account ID.
Profile Data: Your Steam profile information, including inventory details and transaction records, is accessed for trading purposes.
Transaction Data: If you make purchases or trades through ProSkins, we collect payment details such as credit card numbers, PayPal details, or cryptocurrency wallet addresses.
Verification Documents: To comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations, we may collect your ID, proof of address, and additional documents during the verification process.

2.2 Automatically Collected Information

When you interact with our Services, we automatically collect data including:

IP Address: We log your IP address to manage your session, improve site functionality, and enhance security.
Device Information: We gather details about your device, such as the operating system, browser type, and device ID.
Usage Data: This includes timestamps, page views, and clickstream data while using our Services.

2.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our platform. Cookies allow us to:

Recognize you when you return to our site.
Store your preferences and settings.
Track user interactions to improve performance.

You can manage cookie preferences in your browser settings. Disabling cookies may affect the performance of certain features.

3. How We Use Your Information

We use your personal information to:

Provide and Enhance Services: Your data enables us to operate the platform, verify your identity, and facilitate virtual item trades.
Process Transactions: We use financial information to process payments, withdrawals, and other transactions.
Customer Support: We use your contact information to respond to inquiries and provide support.
Compliance with Legal Requirements: We collect and process information as necessary to comply with laws, including AML and KYC regulations.
Marketing: With your consent, we may send you promotional materials and updates. You can opt-out of marketing communications at any time.

4. How We Share Your Information

We may share your personal data under the following circumstances:

4.1 Service Providers

We engage third-party service providers, such as payment processors (e.g., Stripe or PayPal) and identity verification providers, to process transactions and verify your identity.

4.2 Legal Obligations

We may disclose personal information to comply with legal requirements, including requests from law enforcement or other government agencies, or to protect our rights and property.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the successor company.

4.4 Protection of ProSkins

We may disclose your information if we believe it is necessary to prevent fraud, security issues, or any illegal activity.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and secure server locations. However, please note that no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request account deletion, we will remove your data in compliance with applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: You may request access to your personal data.
Right to Rectification: You can ask us to correct inaccurate or incomplete information.
Right to Deletion: You can request the deletion of your data, subject to legal retention requirements.
Right to Object: You may object to certain types of processing, such as marketing communications.
Right to Restrict Processing: You can ask us to limit the processing of your personal data under certain circumstances.

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

ProSkins is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected such information, please contact us, and we will take steps to delete it.

9. International Data Transfers

Your information may be transferred and stored in servers located outside of your country, including the United States. By using ProSkins, you consent to such transfers. We take measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates via email or through our platform. The most current version will always be available on our website.